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Google reviews are key to business success. Most of searches for products and services are made through Google search. Local SEO does help your business to be found. However, your reviews help customers make the decision if they should buy from you or not. Having enough reviews is great and can help distinguish yourself from other competitors which have less reviews. Obviously, businesses need to provide a great service to receive positive reviews.
My question for you is: Do you have a process at your company to get reviews?
At Starex Consulting, we have different processes to gather reviews in a much easier way. One of our successful method is sending Google business page review link to customers by text. This process is effective because customers directly receive a text to leave a review. Making the process easy for customers is key to gather reviews.